| Quality
compliance refers to systems or departments at corporations
as well as public agencies to make sure that employees are
conscious of and take steps to fulfill with relevant laws
and regulations.
Quality is the expression
that describes our approach, at iSource, Every client
at level one looks at quality, and a manual is created and
updated regularly. The manual contains plans, procedures and
the billing specifications for that specific consumer. Every
staff working in the particular account is occasionally estimated
by the administrators on their knowledge of the common and
specific billing conception.
Level two standard audits
are done on every single employee at defined frequencies.
Only person who gives consistent quality in all the ways are
retained.
AT the final Level, every
employee's daily output is also audited and assessed, through
a grouping of self-audits, peer audits and also by the relevant
supervisor.
Feedback from the customer
is taken quite sincerely with senior management involved in
appraisals with the team to sensitize them on the seriousness.
Each time the feedback is identified to the person / process
and refinement done so that the faults are not repetitive.
Staffs are put through regular refresher training courses
whose content is examined based on the feedback on all individual.
HIPPA COMLIANCE
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iSource, which has
supreme domain proficiency in the field of Insurance and Healthcare,
has been in quality compliance with HIPAA right from its origin.
HIPAA was made obligatory
recently, whereas iSource has been HIPAA compliant since
1999. All our actions are strictly held to the standards set
by HIPAA.
- We have been continuously audited
by several BIG 5 companies and have been confirmed as
HIPAA compliant.
- We have expanded and advanced several
best practices in the process management of healthcare
and insurance processing.
- iSource have HIPAA approved software
for encryption/decryption
- All of our team working on US Healthcare
related back office processing is fully acquainted with
HIPAA regulations, PHI and all associated necessities.
Having been HIPAA compliant
for the past years, we are now providing HIPAA consultancy
services for clinics, Hospitals and other processing operations.
Our HIPAA consultancy services are exclusive as we recognize
the issues from an end user standpoint. This results in practical
implementation and actionable solutions for our customers.
The processes are reengineered to achieve
• Reduction in charge
• Enhancement in
Timescales
• Overall improvement
in streamlining the progression
• Savings by using
technology and efficient processing
Benefits of Quality
Compliances
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- Privacy
privacy of medical records is guaranteed by providing secure,
sheltered files for all records. Computerized records are
password cosseted and kept separate from other databanks.
iSource has zero acceptance policy for any breech of confidentiality.
- Direct Contact
Our stretchy work environment allows you to deal directly
with the vendors when you have queries or concerns regarding
your practice.
- Responsibility
iSource acquires responsibility for all the systems necessary
to swear proper payments, as well as for keeping up with
the continuously changing rules and regulations linked with
medical billing.
- Presentation
iSource has always significantly out-performed other billing
services we have restored, not only in service, but also
in receipts.
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