Insurance Transcription
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Insurance
Transcription is the transcription work connected with the
activities of the insurance industry. It includes the transcription
of recorded statements, notes on investigations and probes,
reports with captions, telephone transcripts, summary reports,
fire/theft/property damage reports, insurance reports for
property, liability, casualty, holdings, assets etc. The global
insurance industry is worth more than a whopping $3.3 trillion.
As an allied activity, the insurance transcription industry
measures up to $18 billion. This shows the widespread need
of transcriptioning in the insurance industry.
Insurance Transcription is not a new transcriptioning paradigm
like podcast transcription or media transcription. The nature
of this industry necessitates the conversion of the spoken
word in to text. Consider the scenario of the occurrence of
an insured loss, say a non-medical one. Your very next step
would be to claim for the insurance. The insurance adjuster
would come and probe the verity of your claim. He will negotiate
on behalf of the insurance company over the final amount to
be paid without violating the claimant’s federal rights.
Later, if the adjuster settles for an amount which the claimant
is not satisfied with, the claimant can approach the courts
to intervene and prevail upon the insurance company to give
a fair amount of money.
If the adjuster suspects a fraud, then he can refer the matter
to an investigator. This investigator would first verify whether
the claimant has a clean record. If the claim is medical in
nature, then the investigator will also undertake the job
of surveillance wherein he will secretly monitor and videotape
the claimant’s movements to detect any activity that
his purported injury disallows him to do.
At every step, we see a role for the Insurance Transcription
companies. All meetings between the claimant and the adjuster
may need to be videotaped for future reference by both the
parties. These videotapes will better serve their utility
if they are transcribed. The court proceeding recordings pertaining
to unsettled claims between parties gives way to an entirely
different area of transcriptioning called legal transcription.
If the matter comes to the stage of investigations then the
surveillance videotapes also have to be transcribed.
We are a general transcription company who understand the
insurance industry inside out.
Our company has been providing insurance transcription services
for both the insurance companies as well as claimants. Our
experience in this sector has not only created a tidy reputation
for ourselves in the industry circles but has also given us
a deep insight into the transcription requirements of the
insurance industry, something that very few transcription
companies can boast of. The department that handles insurance
transcription is equipped with the expertise, infrastructure
and drive to deliver on all your expectations from a top notch
transcription company. Irrespective of the type of transcription
project, we have a set of 4 parameters on which we judge ourselves.
These are:
(1)Accuracy:
Insurance Transcription cannot tolerate inaccuracy. A deal
involving thousands of dollars has to go right each time it
is represented on paper. This is also one criterion where
our clients have rated us highly. The mechanism of recruiting
the best of transcriptionists, putting them under rigorous
training regimes involving repetitive drills and checking
and cross checking of transcripts over several levels of staff,
virtually eliminates all transcription errors. The company
also trains the transcriptionists in the nitty-gritty of insurance
to equip them with the requisite know how.
(2)Cost:
Around the world, outsourcing has come to be recognized as
the new buzzword for cost cutting. Every company worth its
salt wants to take the maximum benefit out of this new mode
of operation. When we decided to outsource our operations,
there was pressure against it. But we were committed to delivering
our services at prices as low as possible. Hence we went ahead
with the decision to outsource. The cost benefits that we
derive from the low operating cost of the offshore center
is completely passed on to our clients. Today, the effect
has been such that some of our clients are paying just one
fifth of they used to pay to their former transcription service
provider.
(3)Speed:
The insurance industry values time more than anything else.
The time pressures act on both the insurance company as well
as the claimant. Hence, we are very particular on the speedy
generation and delivery of our transcripts. We have formulated
2 categories for the clients-Standard TAT and Rush TAT. Standard
TAT is for common clients who will receive the transcripts
within 24 to 48 hours from the time of the submission of recordings.
Rush TAT is for clients who are in urgent need of the transcripts.
They have to pay a nominally higher fee to get their transcripts
delivered within 12 to 24 hours from the time of submission
of the recordings. For both the categories, the time limit
is never transgressed. The client can be dead sure that his
transcript will reach him before the promised deadline.
(4)Confidentiality:
Data security is perhaps the most important prerequisite for
an insurance transcription company. The clients provide the
company with their most private details for transcriptioning.
This data, if leaked out, will have potentially disastrous
consequences for the clients. As far as our services are concerned,
we can assure the clients that our transcription mechanism
is impregnable from all kinds of data security breaches. We
have implemented the toughest security measures which are
derivatives of the guidelines of HL7 EHR Security and Privacy
Issues and JCAHO. If there is any company that provides data
security in the true sense of the term then it is ours. Ask
our clients who have stuck with us since many years, knowing
fully well that their data is absolutely safe in our hands.
We know that you need to experience for yourself what we claim
to provide.So, upload your sample audio to the link below
for a free transcription trial offer.
http://transcriptionstar.leapfile.com/
For Further information, contact shiva@isourceindia.com
Time
Stamping/Coding
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According to the customer specification,
we satisfy different time stamping standards. They are:
• Frequency
of time coding
•
Audio time code style
•
Subjective time stamping
For Further information,
contact shiva@isourceindia.com
How
much it Costs? 10 USD to 12 Per Hour!
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Price
is very competitive at Transcription Star. We charge 10 USD
to 12 per hour depending on the Audio Classification category
. We operate our exclusive delivery facility from India apart
from our California office. Our pricing and Turn Around Time
advantages are appreciated by all of our customers. Our pricing
method is one of the best in the industry.
Audio Classification:
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We classify the Audio source by following
categories.
Category - A
One on One Interview/Speech Lectures/Oral History
Professionally Recorded
Broadcast ready recordings
No Background noise
Neutral Accent
Standard Turnaround
No Time Stamping
Standard Formatting specifications
Verbatim Transcription
Category - B
Group Discussions, Judgments, Telephone Recordings, Court
Pleadings, Open air Recordings, Court Depositions
Multiple Speakers
Technical Subject Matter
Recordings with background noise
Recordings with improper mike attachment
Recorded with Armature Recording devices
Standard Time Stamping
ESL Speakers (English as Second Language)
Client Specific Formatting
Subjective Transcription
Category - C
Multiple speakers with indiscernible voice overlapping
Constant Background noise or music
Tough Foreign Accent
Detective Recordings
Extraordinary Formatting specifications (MS Excel, web browser
based applications)
For Further information, contact shiva@isourceindia.com
Cost
Estimation
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We charge 10 USD to 12
per hour depending on the category of Audio. Our rates are
calculated according to the effort involved for each category.
Bulk Discounts
We offer significant cost
savings up to 10 to 15% for bulk work. Customers with good
volume and consistency can avail this offer.
Effort Estimation
In general Category
A should take 4
to 5 Hours of effort to transcribe, proofread
and edit, besides final Quality Check.
Category
- B should take 5 to 6 Hours of effort to transcribe,
proofread and edit, besides final Quality Check.
Free
Trial
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Final pricing is arrived
by a No Obligation Trial. You can upload trial audio at
http://transcriptionstar.leapfile.com/
Outsourcing
Non Digital - Tapes, VHS, Micro Cassettes
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We handle variety of Standard Tapes,
Micro cassettes, MiniDVs, and VHS. We are experts in converting
all types of non digital source audio/video into digital.
Converted digital files are then sent for transcription. Extra
charges are applicable for non digital to digital conversion.
Mode
of Payment
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Paying for service has
never been so easy. At TranscriptionStar, We accept all the
familiar and easy payment
Credit
Card
You can pay at our website
upon receiving Invoice from us. We accept all major credit
cards.
If you use our service
regularly, you can authorize us to process payment from your
credit card. We will require your Card #, Name that the card
is registered to, and Expiry date.
Pay Check
You can post pay checks
to our California office. Scanned copy of the pay check should
be emailed to us for our records.
PayPal
We accept PayPal.
File
types we accept...
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Preferable digital format
is MP3.
We
accept all the familiar audio and video types. It is always
better to let us know what recording device and model is used
to record. It will help us to use appropriate software to
play and transcribe.
Upload
Instructions
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Our
system can handle up to 1 GB at a time. But, it is advisable
to limit between 100 to 150 MB per file. We recommend compressing
using any zip applications and upload into our file server.
Guide for recording for Insurance
Transcription
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Getting quality transcription document
practically, you have to find its roots from recording it
with best possible methods. Here is a best recording guideline
resource
more
Notations and Format
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Unless until specified, we follow
the below standard notations and document rules:
• We
transcribe verbatim. We type whatever heard including umms..
ahhs and pauses
•
Doubtful words will be marked (?) in the beginning and end
part of the doubtful sentence
• Times
New Roman will be used as standard font
•
One to one interviews transcribed as question and answer format
without identifying names
•
Indiscernible parts of audio are marked as (Indiscernible)
in the transcript.
•
Time coding/Stamping done only upon request.
•
Nouns and Proper Nouns will be transcribed to the best of
judgment, it is denoted by first letter in capital
•
We follow standard US spelling and style.
For Further information, contact shiva@isourceindia.com
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